DevOps – Break Down The Wall

Instead of escalating wars between departments by driving them to ever more ambitious, local goals, we need to break down the wall between development and operations. Defining overarching goals which resonate for both departments creates an environment where DevOps collaboration may thrive. Dev and Ops are separate departments Organizations typically divide their teams by type … Continue reading DevOps – Break Down The Wall

Visible Ops: If At First You Don’t Succeed, Build, Build Again

By now you should have a better understanding of how your data center is setup and exactly what's all in there. You've been carefully monitoring changes to this environment and are ready to take it to the next level. The "Visible Ops Handbook" introduces the concept of "production fuses" : when things go wrong with … Continue reading Visible Ops: If At First You Don’t Succeed, Build, Build Again

Visible Ops: Setting Up Your Configuration Management Database

The next step to get a better grip on your environment is figuring out exactly what kind of production configurations you have running out there. If you've ever caught yourself walking through the data center and wondering just what in the hell those servers in the back corner are for, this phase will be quite … Continue reading Visible Ops: Setting Up Your Configuration Management Database

Visible Ops : 4 Agile Steps to ITIL Compliance

Anybody in operations that wants to gain more control and understanding of their environment has heard of the IT Infrastructure Library (ITIL). This set of concepts and techniques introduced by the UK's Office of Government Commerce in 1980s heavily borrows from the ideas outlined in IBM's "Yellow Books" by Edward A. Van Schaik (and later … Continue reading Visible Ops : 4 Agile Steps to ITIL Compliance