Instead of escalating wars between departments by driving them to ever more ambitious, local goals, we need to break down the wall between development and operations. Defining overarching goals which resonate for both departments creates an environment where DevOps collaboration may thrive. Dev and Ops are separate departments Organizations typically divide their teams by type … Continue reading DevOps – Break Down The Wall
Tag: ITIL
Visible Ops: Continuous Improvement
In my last posts, I've introduced you to the IT Process Institute's "Visible Ops Handbook" which presents IT managers and system administrators with a clear road map of how to adopt best practices within their organizations and how to work smarter instead of harder. The first three phases outlined include change management, configuration management, and … Continue reading Visible Ops: Continuous Improvement
Visible Ops: If At First You Don’t Succeed, Build, Build Again
By now you should have a better understanding of how your data center is setup and exactly what's all in there. You've been carefully monitoring changes to this environment and are ready to take it to the next level. The "Visible Ops Handbook" introduces the concept of "production fuses" : when things go wrong with … Continue reading Visible Ops: If At First You Don’t Succeed, Build, Build Again
Visible Ops: Setting Up Your Configuration Management Database
The next step to get a better grip on your environment is figuring out exactly what kind of production configurations you have running out there. If you've ever caught yourself walking through the data center and wondering just what in the hell those servers in the back corner are for, this phase will be quite … Continue reading Visible Ops: Setting Up Your Configuration Management Database
Visible Ops : 4 Agile Steps to ITIL Compliance
Anybody in operations that wants to gain more control and understanding of their environment has heard of the IT Infrastructure Library (ITIL). This set of concepts and techniques introduced by the UK's Office of Government Commerce in 1980s heavily borrows from the ideas outlined in IBM's "Yellow Books" by Edward A. Van Schaik (and later … Continue reading Visible Ops : 4 Agile Steps to ITIL Compliance
Visible Ops: Rolling Out Change Management
Last week, I introduced you to "The Visible Ops Handbook" and their 4 Agile Steps to ITIL Compliance. While there is no silver bullet for your particular problems, these steps should serve as a good starting point. Today, I'd like to go into a bit more detail regarding what the Visible Ops folks call "Phase … Continue reading Visible Ops: Rolling Out Change Management
Agile Web Operations 