Sometimes, due to the high urgency of issues, the owners of tasks are not patient enough to use your standardized way of filing a ticket in your issue tracking system. Instead, they resort to various ways of conveying the new task to you or your team, disrupting your seamless ticket flow. Here's a list of … Continue reading 6 Bad Ways of Conveying Urgent Tasks (And How to Fight Them)
Author: Matthias Marschall
The opinions stated here are my own, not those of my company.
The Importance Of Having Seamless Ticket Flow
I don’t know about you, but I want to organize my day's work as it suits me. Sure, there are the inescapable meetings, which block part of your day, but the rest of it (hopefully most of it) should be under your own control. Issue Tracking as Pull System To enable developers and sysadmins to … Continue reading The Importance Of Having Seamless Ticket Flow
The trouble with using an empty development database
Imagine yourself building a new web application from the ground up. Let's say - an online bookshelf where you want to keep track of all the books you own. Along with the first lines of code you setup your basic database schema (You really need a database, right?) and you even come up with some … Continue reading The trouble with using an empty development database
The “It runs on my box” syndrome
You've heard it before, right? The standard answer given by so many developers when faced with a broken feature on the test server: “…but it runs on my box…”. Oh yeah, one of my favorites. You're supposed to get this released and they can only come up with this lame excuse. Why does every developer … Continue reading The “It runs on my box” syndrome
